Apartment Review for Retreat At Wells Branch - Austin, TX

If this only reaches a couple people I will feel that my job is done. First - the place had a great paint job so the exterior looks wonderful...but your apartment is a dump. All of the appliances are outdated...there are cockroach problems...big mold problems....and thats just to name a few. Second - they allow thier trash compactors to overflow with junk which includes dirty diapers, decomposing food, and the like. Needless to say it smells and looks terrible. Third - thier pools are only clean for a short while until they forget to put the necessary chemicals in. Before long they are brown/green and filled with trash. One car was stolen during my stay and another was keyed. Keep in mind I only spoke to 4 different residents and this happened to 2 of them. One time my husband and I came home to a gang in the parking lot and couldn't get thru due to the police cars. Many of the children run rampid and decide to throw the pool furniture in the pool amonst other things. If you visit this community just look at the cars there - the trash compactors - all the dog mess in the yard. Cues we were not smart enough to hone in on. Finally - the "Property Manager" is a joke. She will listen to your complaints but not do anything about them. One of the 4 residents I knew had a window leakage problem he gave up on having fixed and just used towels and buckets when it rained. We complained about the unsanitary trash, and have pictures (I can send you), that they never resolved.

I am 25 and lived in many apartment communities through college and this is the worst. Please do yourself a favor and don't consider this place. Best of Luck - Heather