Apartment Review for Greenwood Towers Condominiums - Austin, TX

Having lived in Greenwood Towers for 2 years, I can tell you firsthand that the management company does not hesitate to infuriate its residents. They give you a contact to call (Stacy), who is never willing to help, and always wants to get you off the phone. For example, the parking garage needed repairs, so they did not allow anyone to park in the parking garage for over a week. Residents PAY for these spots. And owners pay an HOA for each unit. HOWEVER, the management company did not offer the residents any sort of assistance with the fact that we had nowhere to park for over a week. They instead gave us a rate of $10/day to park 3 blocks away at Dobie. After paying for parking spots and paying an HOA, you would think the management company would offer more assistance than simply pointing the tenants to a garage 3 blocks away that charges $10/day. One unit had construction going on for over 3 months. The constant hammering and removing of tile meant LOUD noise for week after week. At times you could not have a phone call because the noise was that loud. I would call Stacy while this was going on and she could hear how it affected my daily life. Stacy claims there is nothing she could do about this. Granted, someone should be able to make renovations to their place. However, when I asked Stacy to please find out a timetable for this construction, she replied that she was "sure it would be over soon." After weeks of this, I again asked Stacy to find out the actual schedule of construction so the nearly 20 units affected by it could be aware of when constant hammering would be going on. She said she couldn't provide me with a timetable, and again said it would be over soon. It lasted 3 months. Add a clogged trash chute, frequent fire alarm tests, a gross community laudry room and you get the picture. Stay away from Greenwood Towers. There are plenty of reasons the units are cheap to buy or lease.