Apartment Review for Museo - Austin, TX

The AC went out in my unit on a Saturday early evening. I called and left a message on the after-hours emergency line, within 10 minutes Mark called and told me someone would be there shortly to address the problem. Within the next ten minutes, Mark was at the door and checked whatever it is they check, then quickly put a window unit in and told me someone would stop by on Sunday to check on everything. Alfonso stopped by Sunday about mid-morning and confirmed the repair would have to wait until Monday. Alfonso made sure that I was comfortable and the window unit was cooling the apartment. Monday when I got home from work I noticed a new AC unit on the side of the building and my apartment was nice and cool. (Window unit removed) I thank Mark and Alfonso for their quick and caring response – they are the best!